Conditions of sale

The shop on line of the TARAWA.COM site. was installation by the TARAWA.COM.qui company is the operating one of this site. Very order taking under a product appearing within the shop on line of the Web site TARAWA.COM..com supposes the preliminary consultation of these general conditions 

Very order taking under a product appearing within the shop on line of the Web site TARAWA.COM..com supposes the preliminary consultation of these general conditions. Consequently, the consumer recognizes perfectly informed being owing to the fact that its agreement concerning the contents of these general conditions does not require the handwritten signature of this document, insofar as the customer wishes to order on line the products presented within the framework of the shop of the Web site. The consumer has faculty to safeguard or publish the present general conditions, being specified that as well the safeguard as the edition of this document concern its only responsibility. The consumer, before his order, declares that the acquisition of these products is without direct relationship with its occupation, their acquisition being reserved for a personal use of his share. As a consumer, the customer thus has specific rights, which would be called into question on the assumption that the products or services acquired within the framework of the Web site would have actually a relationship with its occupation.

The shop in line installation by the TARAWA.COM. company within the framework of the Web site mentions following information: legal note allowing an identification specifies company.

TARAWA.COM. presentation of the essential characteristics of the goods proposed indication, in Euros of the price of the goods, like, if necessary, of the expenses of delivery indication of the execution or delivery, modes of payment, the existence of a right of retractation period of validity of the offer or price

conditions of cancellation of the contract when this one is at unspecified duration or one duration higher than one year.

The whole of this information are presented in French language. The consumer states to have the full legal capacity allowing him to engage with the title of these general conditions


Article 1: Integrality the present general conditions express the entirety of the obligations of the parts. In this direction, the consumer is considered to accept without reserve the entirety of the provisions envisaged under these general conditions. No general or specific condition appearing in the documents sent or given by the consumer will be able to be integrated into present, since these documents would be incompatible with these general conditions.

Article 2: Object
The present general conditions have the aim of defining the rights and obligations of the parts within the framework of the sale in line of goods and services suggested by the TARAWA.COM company. with the consumer.

Article 3: Contractual documents
This contract is formed by the following contractual documents, presented by decreasing hierarchical order: present general conditions; the purchase order. In the event of contradiction between the provisions contained in the documents of different row, the provisions of the document of higher row will prevail.

Article 4: Entry into force - duration
The present general conditions come into effect at the date of signature of the purchase order. The present general conditions are concluded for the duration necessary to the supply from the goods and subscribed services, until the extinction of the guarantees which had by the TARAWA.COM. company. 
Article 5: Electronic signature
The "double click" of the consumer to the title of the purchase order constitutes an electronic signature which has, between the parts, the same value as a handwritten signature. 
Article 6: Confirmation of order
Contractual information will be the subject of a confirmation sees e-mail at the latest at the time of the delivery or, with the address indicated by the consumer within the purchase order. 
Article 7: Proof of the transaction
The computerized registers, preserved in the information processing systems of the TARAWA.COM. company under reasonable conditions of safety, will be regarded as the evidence of the communications, the orders and the payments occurred between the parts. The filing of the purchase orders and the invoices is carried out on a reliable and durable support being able to be produced by way of proof.

Article 8: Information on the products
8-a: The TARAWA.COM. company present on its Web site products to be sold with the necessary characteristics which make it possible to respect it
Article L 111-1 of the Code of the consumption, which envisages the possibility for the potential consumer of knowing before the final order taking the essential characteristics of the products that it wishes to buy.
8-b: Offers presented by the TARAWA.COM company. are valid only within the limit of stocks available.

Article 9: Price
The prices are indicated in euros and are valid only at the dispatch date of the purchase order by the consumer. They do not hold account of the expenses of delivery, invoicees in supplement, and indicated before the validation of the order. The prices hold account of the VAT applicable to the day of the order and any change of applicable rate VAT will be automatically reflected on the price of the products of the shop on line. The payment of the totality of the price must be carried out during the ordering. No moment, the versed sums could be regarded as down payments or installments.

Article 10: Mode of payment
To regulate his order, the consumer lays out, with his choice, of the whole of the modes of payment aimed within the purchase order. The consumer guarantees the TARAWA.COM. company which it has the authorizations possibly necessary to use the mode of payment chosen by him, at the time of the validation of the purchase order. The TARAWA.COM company. reserves the right to suspend any management of order and any delivery in the event of refusal of authorization of payment per bank card on behalf of the officially accredited organizations or in the event of nonpayment. The TARAWA.COM company. reserves in particular the right to refuse to carry out a delivery or to deliver an order emanating with a consumer who would not have regulated completely or partially a preceding order or with which a litigation of payment would be in the course of administration. The TARAWA.COM company. a procedure of checking of the orders set up intended to ensure that no person uses the banking co-ordinates of another person without her knowledge. Within the framework of this checking, it will be requested from the customer to address by fax to the TARAWA.COM. company a copy of an identity paper as well as a document in proof of residence. The order will be validated only after reception and checking by our services of the parts sent.

Article 11: Availability of the products
The order will be carried out at the latest within 3 days as from the day following that where the consumer placed his order. In the event of unavailability of the ordered product, in particular because of our suppliers, the consumer will be as soon as possible informed and will have the possibility for it of cancelling his order. The consumer will have then the choice to ask either for the refunding of the sums paid in the 30 days at the latest of their payment, or the exchange of the product.

Article 12: Methods of delivery
The products are delivered to the address indicated by the consumer on the purchase order and only Metropolitan France. The consumer is held to check the state of the packing of the goods to the delivery and to announce the damage which had to the conveyor on the delivery order, like at the TARAWA.COM.dans company a one week deadline. The consumer can, with his request, to obtain the sending of an invoice to the bill-to-address and not to the address of delivery by validating the option envisaged for this purpose on the purchase order. With regard to forwarding, we work primarily with the Post office . As soon as we proceed to a sending, you receive a mall immediately by informing you.
THE POST OFFICE
To reduce to the maximum the transport charges, all the products of weak or average obstruction are dispatched by a Letter or postal service Colissimo Suivi followed. In addition to the fact of being economic, this service delivers in 48H in all France and the possibility offers to you of recovering the products ordered from your post office close to the address of delivery in the event of absence of the place of initial delivery at the time of the presentation of the factor. Concretely, if you miss the day of the delivery, your factor will leave you a transit advice note in your letter-box, which will enable you to withdraw your parcel at your post office during the opening hours, within 15 day. Colissimo Suivi is a highly reliable service. However, it may be, as in any forwarding, which there can be a delay of delivery or which the product is mislaid. In the event of delay of delivery compared to the date that we indicated to you in the mall of forwarding, we ask you to announce us this delay by calling us by telephone or by sending a mall to us. We will then contact the Post office to make start an investigation. A Poste investigation can last up to 21 days as from the date of beginning of the investigation. So during this time, the product is found, it will be rebooked immediately in your residence (majority of the cases). If on the other hand the product is not found at the end of the 21 days deadline of investigation, the Post office regards the parcel as lost. It is only at this time that we can return you a product of replacement, with our expenses. If the ordered products were not available any more at this time, we would refund you assembling it of the products concerned with the loss of the conveyor. If the products were still available, but had changed selling prices on the site, we would apply the new selling prices, either by refunding you by cheque of the difference, or by requiring a complementary cheque relating to this price difference. We decline any responsibility as for lengthening for the delivery periods because of the conveyor, in particular in the event of loss of the products or strike.

Article 13: Problems of delivery because of the conveyor
Any anomaly concerning the delivery (damages, produced missing compared to the delivery order, damaged parcel, broken products...) will have to be imperatively indicated on the delivery order in the form of "handwritten reserves", accompanied by the signature of the customer. The consumer will have in parallel to confirm this anomaly by addressing to the conveyor in the two (2) following working days the delivery date a mail recommended with acknowledgement of delivery exposing the aforementioned complaints. The consumer will have to transmit copy of this mail by fax or simple mail to: 
. TARAWA.COM.
Service return,
LP 845
34307 course D Agde cedex

Article 14: Errors of delivery
14-a: The consumer will have to formulate near the TARAWA.COM company. the very same day of the delivery or at the latest the first wrought day following the delivery, any complaint of error of delivery and/or nonconformity of the products in kind or in quality compared to the indications being reproduced on the purchase order. Any complaint formulated beyond this time will be rejected.
14-b: The formulation of this complaint near the TARAWA.COM. company could be made: - in priority by telephone to the 0467941406 of Tuesday at Saturday of 9h with 12h., - while connecting you on our site in the heading "follow your order" "where, after having entered your number of customer, you will be able to ask us your question through the menu to contact us by specifying the reference of the order well.
14-c: Any complaint not carried out in the rules defined above and the time limits could not be taken into account and will release the TARAWA.COM company. of any responsibility with respect to the consumer.
14-d: reception of the complaint has, the TARAWA.COM. company will allot a number of exchange products concerné(s) and will communicate it by e-mail, fax or telephone with the consumer. The exchange of a product can take place only after attribution with the consumer of a number of exchange according to the step presented above.
14th: In the event of error of delivery or exchange, very produced to exchange or refund will have to be turned over to the TARAWA.COM. company as a whole and in its packing of origin, in Colissimo Recommandé, with the following address: 
TARAWA.COM.
Service return,
LP 845
34307 course D Agde cedex

To be accepted, any return will have to be announced as a preliminary to the Customer service of the TARAWA.COM. company.
The expenses of sending are the responsibility of the TARAWA.COM.sauf company if it would prove that the taken again product does not correspond to the declaration of origin made by the consumer in the good of return.

Article 15: Guarantee of the products
In accordance with
Article 4 of the decree n°78-464 of March 24, 1978, the provisions of present cannot deprive the consumer of the legal guarantee which obliges the professional salesman to guarantee it against all the consequences of the hidden defects of the sold thing. The consumer is expressly informed that the TARAWA.COM. company is not the producer of the products presented within the framework of the Web site, within the meaning of the law n°98-389 of May 19, 1998 and relating to the product liability defective. Consequently, in the event of damage caused with a person or a good by a defect of the product, only the responsibility for the producer of this one could be sought by the consumer, on the basis of information being reproduced on of the aforesaid packing produces. The conditions and the warranty period producer are indicated on the cards produced. Taking into account the frequency of renewal of the components of the technical products, TARAWA.COM. will be able, on request, to inform the consumer of the availability of the spare parts of the offered products and the methods to possibly get them.

Article 16: Right of retractation
The consumer has a 7 working days deadline to turn over, with his expenses, the products not agreeing to him. This time court as from the day of the delivery of the ordering of the consumer. If this deadline expires one Saturday, one Sunday or a public holiday or been unemployed, it is extended until the first next working day. Any return will have to be announced as a preliminary near the Customer service of the TARAWA.COM. company: - in priority by telephone to the 0467941406 of Tuesday at Friday of 9h with 12h, -. the product will have to be turned over in Colissimo Recommandé to TARAWA.COM.bp845 course D Agde cedex 34307.
Certain products of the site tarawa.com such as the piercings could not be exchanged or turned over.
The electronic products such as platinums, helmets, tables of mixing, etc... remain subjected to the legal time of 7 days retractation.
Only will be taken again the products returned as a whole, in their packing of origin complete and intact, and in a perfect state of resale. Very product which will have been damaged, or whose packing of origin will have been deteriorated, neither will be refunded nor exchanged.
This right of retractation is exerted without penalty, except for the expenses of return. On the assumption of the exercise of the right of retractation, the consumer has the choice to ask either for the refunding of the paid sums, or the exchange of the product. In the case of an exchange, Re-forwarding will be done with the expenses of the consumer.
In the event of excercice of the right of retractation, the TARAWA.COM. company will make all the efforts to refund the consumer within 15 day. However, taking into account the technical character of the market products, this time could be extended to 30 days, in particular when the product needs a technical checking (cf produced having to be tested as a preliminary). 
The consumer will then be refunded by recrédit of his bank account (protected transaction) in the event of payment by bank card, or cheque in the other cases.

Article 17: Rights of use
The right of use of the software of the TARAWA.COM.ainsi company that those distributed by it, is granted to the consumer on a purely nonexclusive, personal and nontransmissible basis, in accordance with the Code of the Intellectual Property. However, with the title of the L122-6-1 Article of this Code, the consumer exclusively has a reproduction right for the establishment of a backup copy, when this one is necessary to preserve the use of the software. In any event, the author of the software preserves a right of ownership on his work, that the consumer commits himself respecting.

Article 18: Cause beyond control
None of the two parts will have failed in its contractual obligations, insofar as their execution is delayed, blocked or prevented by a fortuitous occurence or a cause beyond control. Will be regarded as fortuitous occurence or cause beyond control done everything or circumstances irresistible, external with the parts, unforeseeable, inevitable, independent of the will of the parts and which could not be prevented by these last, despite everything the reasonably possible efforts. The part touched by such circumstances will warn of it the other in the ten working days according to the date on which it will have been informed of it. The two parts will approach then, within impossibility, one month except due to the case of absolute necessity, to examine the incidence of the event and to be appropriate of the conditions under which the execution of the contract will be continued. If the case of absolute necessity A one duration higher than three months, the present general conditions could be cancelled by the injured part. In way express, are regarded as case of absolute necessity or fortuitous occurences, in addition to those usually retained by the decisions of the courts and the French courts: the blocking of the provisioning or means of transport, earthquakes, fires, storms, floods, the lightning; the stop of the telecommunications networks or difficulties specific to the external telecommunications networks to the customers.

Article 19: Not partial validation
If one or more stipulations of these general conditions are held for nonvalid or are declared such pursuant to a law, of a payment or following a final decision of a court of jurisdiction, the other stipulations will keep all their force and their range.

Article 20: Not renunciation
The fact for one of the parts of not prevailing itself of a failure by the other part with the unspecified one of the obligations aimed under the present general conditions could not be interpreted for the future as a renunciation of the obligation in question.

Article 21: Titrate
In the event of difficulty of interpretation between any of the titles appearing at the head of the clauses, and any of the clauses, the titles will be declared non-existent.

Article 22: Applicable law
The present general conditions are subjected to the French law. It is thus for the rules of funds as for the rules of form. In the event of litigation or of complaint, the consumer will apply in priority to the TARAWA.COM. company to obtain a friendly solution. In the second time and in the event of recourse, the consumer will be able to deposit a complaint near, via his dialog box dedicated.

Article 23: Data processing and Freedoms
Information which is requested from the consumer is necessary to the treatment of its order and could be communicated to the contractual partners of the TARAWA.COM. company intervening within the framework of the execution of this order. The consumer can write at the TARAWA.COM. company whose co-ordinates are within the charter of confidentiality appearing in the framework of the Web site, to be opposed to such a communication, or to exert his rights of access, of correction with regard to information relating to it and appearing in the files of the TARAWA.COM.dans company the conditions envisaged by the law of January 6, 1978.
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